Tuesday, January 16, 2007

Not Such a 'Hard Talk'!!

The Interview:

I was eagerly looking out for this interview (termed as Hard Talk) on The Devil’s Advocate. It could well have been termed as a good watch, with Mr. Murthy a person of impeccably clean image and Karan Thapar not letting go of any opportunity to challenge, provoke and accuse on any front. One led his business very well and another does his research with sheer brilliance unearthing reports and facts. I expected it to be different.

However the interview was as interesting as to predict in what digits are Sehwag and Sachin are going to score these days in a match. When I read the whole transcript, I found that Karan mainly talked about the following points

  • Capitalism and entrepreneurship

  • Governance Issues

  • Public-Private partnership

  • Importance of privatization

  • Lack of political will and vision

  • Why does NRM not want to join politics?

Now I think the media as a whole need to do a better job at interviewing when it comes to NRM. Abhishek and Ash wouldn’t have been thrown as many questions on their relationship as Mr. Murthy has oft reiterated:
  • Success story of Infosys with particular mention of seed capital of 10000 Rs borrowed from Mrs. Murthy.

  • “Those days”, with Infy as just a start-up.

  • The whole saga of transformation from Marxism to capitalism following an arrest

  • “Breaking-up” with GE Money, one of the biggest customers of Infosys.

  • ………

Soft Grounds:

There are so many troubling issues which Karan didn’t even come close to.
  • One of them as pointed out on Reality Check, the issue of seemingly perpetual tax-holidays for IT sector.

  • Issues like haphazard expansion of SEZs and STPIs, for example.

  • Some probing questions like blind hiring rate which seems to mask otherwise high attrition rate of Infosys would have been a food for thought for audience.

  • If he sees that current Infosys model is efficient enough to insulate it from the growing threat because of the shift that Google is bringing in.

  • Some questions related to socio-corporate issues as to how is Infy going to take initiative on reservation issues, skewed ratio of women in top management etc.

These questions are not what I want to ask but I feel Karan would have done a good job by watching the Quarterly Town Hall (event in which Infy declares its results and CEO addresses employees) and heard what questions are generally asked there(Here is the Nandan’s interview aired on the day Infy declared the Q3’07 results). Not all of them are very relevant to general Indian audience but some of them do make a compelling case.

From the transcript available, it seemed Karan either seemed intimidated to challenge or just chose oft-repeated questions to put forward to. In another interview of Ratan Tata (the only link I could find was this. NDTV, it seems doesn’t publish the transcripts of interviews; something which they should) taken by Barkha Dutt, she was forthcoming in challenging his position on Singur, his position on Corus deal and realizing that Ratan Tata is far more reserved than this wonderful orator, DA didn’t do justice to the task at hand.

6 comments:

Abhishek said...

pretty valid points raised...good observations KT :)

Anonymous said...

Yea, some of the points that you have raised is quite interesting tough I would like to differ on some of it.
1. About blind hiring rates - This phenomenon is not restricted to Infosys alone. Its a common issue with almost the whole of software industry. It would have been interesting if we could know the attrition rates across the vertical and not as a whole for the comapany.
2.It would have been more enlightening if you had explained in more detail about "the shift that Google is bringing in".Otherwise, those people who have no knowledge of it would no clue of exactly what point you want to make.Since you are writting about Karan Thapar's not fully exploring the realm of questions that could ahve been posed to NRN, isn't it prudent that you yourself present the whole picture more clearly to others.

On lighter note, why not some ex-frustrated-infoscion take an interview of NRN. That would make an interesting interview, isn't it?
Oh! one more thing, that analogy with shewag and SRT was quite funny. Keep the spirit going...

chao..

KT said...

@abhi: thnx... I wud have loved to know if you concur completely or differ on certain points

@anon:

1) agreed that its not limited to infosys but putting a question to atleast one such stalwart would have been a justice done to the interview, on DA which in my view is more for challenging than singing paeans,

Attrition Rate= Total Number of Resigns per month (Whether voluntary or forced) divided by (Total Number of employees at the beginning of the month plus total number of new joinees minus total number of resignations) multiplied by 100.

The high hiring rate seems to mask the otherwise high attrition rate. read more about attrition here

2) As far as the shift is concerned, I think everyone already knows about the products, services and business model changes that Google is brining in which is threatening conventional media, publishing houses, authors, international secret settlements..
its a revolution undoubtedly. The same was accepted by Nandan Nilekani in this year's town hall's meeting.

These are what drive the shift

KT said...

@abhi: thnx... I wud have loved to know if you concur completely or differ on certain points

@anon:

1) agreed that its not limited to infosys but putting a question to atleast one such stalwart would have been a justice done to the interview, on DA which in my view is more for challenging than singing paeans,

Attrition Rate= Total Number of Resigns per month (Whether voluntary or forced) divided by (Total Number of employees at the beginning of the month plus total number of new joinees minus total number of resignations) multiplied by 100.

The high hiring rate seems to mask the otherwise high attrition rate. read more about attrition here

2) As far as the shift is concerned, I think everyone already knows about the products, services and business model changes that Google is brining in which is threatening conventional media, publishing houses, authors, international secret settlements..
its a revolution undoubtedly. The same was accepted by Nandan Nilekani in this year's town hall's meeting.

These are what drive the shift

Anonymous said...

I also think that the interview was not at all a Hard Talk...
You can see that there is not a single question on Infy.. this may be because, NRN must have denied commenting on infy, considering he is not related to any anymore(in the role of a leader/mentor) so considering the situation today, Nandan is the person who would be asked such questions... NRN has become more of a national figure - courtesy his ideas and vision... so may be Karan was trying to explore those visions or thoughts about development of India rather than focussing on Infy...
SEZ's/tax holiday were issues which should have been touched as it concerns present and future entrepreneurs - both in IT and non IT fields...

KT said...

well yeah Infy questions may better be put to Nandan but as I pointed out some socio-corporate issues and the issue of SEZ and tax holidays could have been put to him.

The whole point was to atleast challenge NRN a little.